Chatting with Support

Our dedicated support team is available right at your fingertips! All accounts come preloaded with your first "patient" -- the Medici Team. Should you encounter any issues during your use of Medici, simply navigate to the Medici Team patient and let us help!

To do this, simply perform the following:

  1. Launch your Medici app.
  2. Tap the Contacts button.
  3. If not preselected, tap the Patients tab.
  4. Find and tap the Medici Team patient.
  5. Tap the speech bubble in the top right to start a chat.
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